What Are Cookies?

Cookies are small text files that are downloaded to your device—such as a computer, smartphone, or tablet—when you visit a website. These files store information that helps websites remember who you are, what preferences you have, and how you interact with different pages.

Cookies are essential for websites to function effectively and for delivering features that make your online shopping experience smoother, faster, and more intuitive.

For example, cookies can help the website remember your login status, what items you added to your cart, your preferred language or currency, and even show you more relevant products based on your interests.

Types of Cookies We Use

1. Essential Cookies

These cookies are fundamental to the core functionality of our website. Without them, basic features like browsing products, adding items to the cart, proceeding through checkout, logging into your account, or ensuring session security would not work correctly.

They help:

• Maintain your logged-in session.
• Keep your shopping cart intact across pages.
• Enable secure and encrypted transactions.

These cookies are always active and cannot be disabled, as they are necessary for the website to operate.

2. Performance Cookies

Performance cookies allow us to better understand how visitors interact with our website. These cookies collect anonymous, aggregated data about which pages are visited most frequently, how long users stay, what links they click on, and any errors they may encounter.

This data helps us:

• Analyze user behavior and site performance.
• Identify areas that may need improvement.
• Optimize page speed and layout for better usability.

We use tools like Google Analytics to track these metrics while ensuring your personal identity is never revealed.

3. Marketing & Personalization Cookies

These cookies help us provide tailored content and promotions based on your browsing behavior, interests, and preferences.

They may:

• Show you ads for products similar to what you viewed or added to your cart.
• Help us limit the number of times you see the same ad.
• Allow us to measure the effectiveness of marketing campaigns.

By enabling these cookies, you help us deliver a more personalized shopping experience.

Order Cancellation Policy

We understand that circumstances may change and that customers may occasionally need to modify or cancel an order. However, because of the rapid nature of our fulfillment process, we are unable to accommodate cancellations or modifications once an order has been successfully placed and confirmed.

This policy helps us maintain high efficiency in packing, processing, and dispatching products, so your items can reach you within the promised delivery window without delay.

Please double-check your order details, delivery address, and selected products before completing your purchase.

Exceptional Circumstances

While cancellations are generally not permitted, we recognize that genuine mistakes can happen. If you believe you've made an error in your order—for example, an incorrect product variation, quantity, or shipping address—please get in touch with our customer care team within 12 hours of placing your order.

In such cases, we will make every reasonable effort to accommodate your request before the order is picked, packed, or dispatched. However, please note that we cannot guarantee that changes or cancellations will be possible, especially if your order has already entered the processing phase.